Privacy policy

Effective Date: April 15, 2025

At IT TechPros (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

1. Information We Collect

We may collect personal and business information in the following ways:

A. Information You Provide to Us

  • Name, email address, phone number, and job title

  • Company name, industry, and location

  • Login credentials and support inquiries

B. Information Collected Automatically

  • IP address and browser type

  • Device information

  • Usage data, such as pages visited, time spent, and referring URLs

C. Third-Party Sources
We may collect information from third parties to support service delivery (e.g., integrations, cloud providers, or software vendors).

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing and managing IT services and support

  • Responding to inquiries or support requests

  • Improving our services and website functionality

  • Sending updates, service notifications, or marketing communications (you can opt out at any time)

  • Ensuring security and compliance with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Authorized employees and contractors for service delivery

  • Trusted third-party service providers (e.g., cloud hosting, software vendors)

  • Legal authorities, if required by law or to protect our rights and property

4. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to secure your data, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the right to:

  • Access or update your personal information

  • Request deletion or restrict processing (subject to legal and service obligations)

  • Opt out of non-essential communications

To exercise any of these rights, contact us at: sales@it-techpros.com

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your website experience. You can control or disable cookies through your browser settings.

8. International Data Transfers

If you are located outside the United States and choose to use our services, please be aware that your information may be transferred to and processed in the U.S.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top of the policy. We encourage you to review this page regularly to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

IT TechPros
350 State Place
Escondido, CA 92029

T: (760) 752-8309

E: sales@it-techpros.com