Your IT team, fully supported. We work alongside your internal staff with added coverage, specialized expertise and proven tools, so your team can focus on the work that moves your business forward.
Co-managed IT is a partnership between your internal IT staff and our team. You keep ownership of your technology and your priorities. We add the coverage, expertise and tools that are hard for a small team to carry alone.
The result is an IT department with more depth: your people spend less time buried in tickets and more time on the strategic work your business depends on.
Every co-managed partnership is shaped around your team’s strengths and the gaps you need filled. Here’s how we can support your IT department.
We take on the everyday requests that bury internal teams, so your staff can focus on the work only they can do.
Your business doesn’t stop when your IT person takes a vacation. We keep support running when your team is out.
Around-the-clock visibility into your servers, endpoints and network, without your team watching dashboards at midnight.
Keeping every system current is time-consuming and easy to fall behind on. We handle it consistently, on schedule.
Security threats evolve faster than any small team can track. We add the tools and specialists to keep your business protected.
Confidence that your data is protected and recoverable, without your team having to manage and test it all alone.
Big projects stall when your team is busy keeping the lights on. We add the hands to deliver them on time.
Consistent, secure user changes, so new hires are ready on day one and former employees lose access right away.
Enterprise-grade monitoring, security and management tools, without your business having to buy, learn and maintain them.
A seasoned sounding board for your IT leader, helping plan the roadmap, budget and big decisions with confidence.
Hiring, training and retaining IT talent is expensive and slow. Co-managed IT gives your team immediate depth, at a fraction of the cost of building it in-house.
Support continues during vacations, sick days and after hours.
Security, networking and cloud specialists when you need them.
Less firefighting and burnout for the people you rely on most.
Extra capacity to finish the initiatives that keep getting pushed.
A co-managed partnership only works when responsibilities are clear. Here’s how we make sure it does.
We agree on who owns what before we start, so nothing falls through the cracks.
Your IT leader sets the direction. We support the plan, not the other way around.
Shared visibility into tickets and clean handoffs between our teams.
As your team and business change, we adapt the partnership with you.
Whether you need a whole IT department or backup for the one you have, you get the same proactive, local team.
We become your IT department, running everything proactively around the clock so your team can focus on the work.
We work alongside your people and fill the gaps. More hands and better tools for your team, not a replacement.
Reliable, secure access for crews in the field, the trailer and the office. Your jobsites can’t wait on a ticket.
Keep production systems and the shop floor online and protected, because every minute the line is down has a price.
Protect research, IP and regulated data with audit-ready IT that scales as fast as your headcount.
Law firms, accounting and finance teams get confidential, compliant IT, so billable hours never wait on technology.
“We were about to hire a full-time IT person when we brought in IT TechPros. Instead of one person, we got a whole team. We haven’t had any outages or downtime since, and when something does come up, they’re on it within minutes. IT TechPros is great, and they give us one less thing to worry about.”
Our team is based in San Marcos, so when your team needs hands-on backup, we’re already close.
A conversation about how your IT is working today, what’s frustrating your team, and where you want to grow.
We review your setup, security and support experience, then give you a plain-English summary of risks, gaps and quick wins.
Choose fully managed or co-managed. Most clients are fully onboarded within 30 days, with no disruption to your team.
Co-managed IT is a partnership between your internal IT staff and an outside managed IT provider. Your team keeps ownership of your technology, while we add coverage, specialized expertise and professional tools to fill the gaps and take on the work that’s stretching them thin.
Co-managed IT is built for businesses that already have an internal IT person or team. It’s ideal for IT managers who need more coverage, deeper security expertise or extra capacity for projects, without adding headcount.
No. Co-managed IT is designed to support your team, not replace it. Your staff stays in charge of priorities and strategy, and we handle the areas you choose to share with us.
We define responsibilities together during onboarding, based on your team’s strengths, workload and goals. Everyone knows who owns what, and we adjust the split as your needs change.
Yes. Co-managed IT is built around the gaps your team needs filled. That said, foundational protections like monitoring, patching, security and backups work best together, so we’ll recommend the coverage that keeps your business safe.
Pricing depends on the size of your environment and the responsibilities we take on. We’ll build a plan around your team and give you one predictable monthly price.
Most clients are fully onboarded within 30 days, and we work closely with your team throughout the transition so day-to-day support continues without interruption.
We’re based in San Marcos and support businesses across North County and South San Diego, including Carlsbad, Vista, Escondido, Oceanside, Encinitas, Poway and San Diego.
Book a free IT Health Check and we’ll show you where added coverage, tools or expertise would make the biggest difference.
Book your free IT Health Check