Privacy Policy
Effective Date: May 26, 2026
IT TechPros (“IT TechPros,” “we,” “our,” or “us”) values your privacy and is committed to protecting the information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, communicate with us, submit forms, participate in our referral program, or use our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information
Personal information may include:
- Name
- Company name
- Email address
- Phone number
- Billing information
- Mailing address
- Information submitted through forms, referrals, consultations, or support requests
Technical Information
We may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and analytics information
How We Use Your Information
We may use the information we collect to:
- Provide and manage IT services
- Respond to inquiries and support requests
- Schedule consultations
- Process referral submissions
- Improve our website, services, and customer experience
- Send service-related communications
- Send marketing or promotional communications (you may opt out at any time)
- Maintain security or prevent fraud or abuse
- Comply with legal obligations
Referral Program Information
If you participate in the IT TechPros Referral Program, we may collect contact information for both the referrer and the referred business.
By submitting a referral, you represent that you have permission to share the referred party’s information with IT TechPros.
Referral information will only be used for business communication, program administration, and related follow-up.
How We Share Information
We do not sell personal information.
We may share information with trusted third-party providers who assist us with:
- Website hosting
- Payment processing
- Customer communication
- Marketing tools
- Analytics services
- IT and security operations
We may also disclose information if required by law or if necessary to protect our rights, customers, systems, or business operations.
Data Security
IT TechPros takes reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, disclosure, misuse, or loss.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information only as long as reasonably necessary to:
- Provide services
- Fulfill contractual obligations
- Maintain business records
- Resolve disputes
- Comply with legal obligations
Your Rights & Choices
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:
- Request access to your information
- Request corrections to inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To make a request, please contact us at (760) 752-8309.
Third-Party Websites
Our website may contain links to third-party websites or services. IT TechPros is not responsible for the privacy practices or content of third-party websites.
Children’s Privacy
Our services and website are not directed toward children under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.