Managed Services, Help Desk Services, or Network and Server Monitoring… Select a Plan that Works for You!
With IT TechPros’ managed services, you can direct end-user issues to our Help Desk Support, increase your employees’ productivity and improve customer satisfaction by reducing computer downtime.
By effectively becoming an extension of your company, IT TechPros can significantly contribute to your success. With many issues solved remotely, you will gain the comfort and convenience of knowing that all your associates’ computer problems will be solved quickly by a team of experienced, certified experts.
Our Best-Practice Assessment can help you identify areas of vulnerabilities and limitations and give you specific recommendations to improve security and performance.
Help Desk Services
With IT TechPros’ Help Desk services, you can direct your employees’ computer issues to our Help Desk Support and save costly downtime, increase their productivity, and improve customer satisfaction by avoiding computer downtime. By becoming a virtual extension of your company, IT TechPros Help Desk services can significantly contribute to your success. With many issues solved remotely, you will gain the comfort and convenience of knowing all your associates’ computer problems will be solved quickly by experienced, certified experts.
Network Monitoring Services
IT TechPros’ Remote Management suite of managed services is designed to help you maintain and support your network and IT infrastructure. IT TechPros’ remotely manages and supports our client’s servers and network 24 hours a day, 365 days a year.
- Comply with electronic information regulations
- Monitor network availability and traffic
- Provide a single view of your technology environment
- Access 24×7 remote infrastructure support
- Enhance your staff productivity
- Reduce the risk of data loss, virus attacks, and security breaches
Platinum Managed Services
IT TechPros Platinum Managed Services is designed to combine all of your end-user support, network monitoring, workstation maintenance, network management, and network/server administration â€“ all for a fixed monthly price. Our Platinum Managed Services gives you the peace of mind by knowing that whatever I.T. issues that may arise in your workplace, that you are covered. Monthly costs are predictable and affordable.
When you work with I.T. TechPros, you get an instant, professional I.T. department, with enterprise level solutions without the Fortune 500 company budget.
Enjoy these key features of the Platinum Managed Services:
- Unlimited desktop/end-user support
- I.T. support anywhere you are as long as you are connected to the internet
- Unlimited network/server management and support
- Monthly or scheduled workstation performance tuning
- Workstation Virus Infection Removal
- Custom application remediation and support
- Onsite visits for end-user support
- Remote remediation
- Incident reporting
- Monthly reporting
- Full network documentation
Call us at 760-913-4700 to find out more.